The Financial Dispute Resolution Service office will be closed from Friday 25 December 2020, reopening on Tuesday 5 January 2021.
If you would like to make a complaint about your financial service provider during this time, you can use the Online Complaint Form. You can also get in touch by emailing us at enquiries@fdrs.org.nz across this period.
A member of the Financial Dispute Resolution Service team will get back to you by 8 January 2021.
Christmas Opening Hours:
Mon 21 December – Thurs 24 December:
08:00 – 17:00
Fri 25 December – Mon 4 January:
CLOSED